At Tekmart UK, we are committed to offering quality products and ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranty coverage is provided for products purchased from our website https://tekmart.uk/.

1. Warranty Coverage

We provide a limited warranty on eligible products purchased from Tekmart UK. This warranty covers:

  • Manufacturing defects
  • Faulty materials or workmanship
  • Malfunctions under normal use

The warranty period begins from the date of delivery.

2. Warranty Period

Warranty duration may vary depending on the product category:

  • Electronics & Gadgets: Up to 6–12 months
  • Accessories: Up to 3–6 months
  • Other Products: As specified on the product page

Please check the product listing for exact warranty duration.

3. What Is Covered

This warranty applies only to:

  • Defects arising from normal use
  • Products used according to manufacturer guidelines
  • Issues not caused by external damage

If a product is found defective within the warranty period, we will:

  • Repair the item, or
  • Replace it with the same or equivalent product, or
  • Offer a refund (if repair/replacement is not possible)

4. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, abuse, or negligence
  • Accidental damage (drops, water damage, etc.)
  • Unauthorized repairs or modifications
  • Normal wear and tear
  • Damage caused by improper storage or handling
  • Cosmetic damages (scratches, dents, etc.)
  • Products without proof of purchase

5. Warranty Claim Process

To make a warranty claim, please follow these steps:

  1. Contact us at [your email]
  2. Provide:
    • Order number
    • Description of the issue
    • Photos or videos showing the defect
  3. Wait for our support team to review your request

If approved, we will provide instructions for repair, replacement, or return.

6. Return Shipping for Warranty Claims

  • Customers may be required to cover return shipping costs unless the item is confirmed defective
  • In approved cases, we may reimburse shipping or provide a prepaid label

We recommend using a trackable shipping method, as we are not responsible for lost returns.

7. Inspection and Resolution

Once the item is received:

  • It will be inspected by our team
  • If the defect is confirmed, we will proceed with:
    • Repair
    • Replacement
    • Refund (if applicable)

Processing time is typically 5–10 business days after inspection.

8. Replacement Terms

  • Replacement items may be:
    • The same product, or
    • A similar product of equal value (if original is unavailable)

Replacement products do not extend the original warranty period unless required by law.

9. Manufacturer Warranty

Some products may include a manufacturer’s warranty:

  • These warranties are handled directly by the manufacturer
  • Terms may differ from our store policy
  • Customers may need to contact the manufacturer directly

10. Limitation of Liability

Tekmart UK is not liable for:

  • Indirect or consequential damages
  • Loss of data, income, or profits
  • Damages resulting from misuse of products

Our liability is limited to the value of the purchased product.

11. Proof of Purchase

A valid proof of purchase is required for all warranty claims. This includes:

  • Order confirmation email
  • Receipt or invoice

Without proof of purchase, warranty service may be denied.

12. Policy Updates

Tekmart UK reserves the right to modify this Warranty Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

For warranty-related inquiries, please contact us:


🌐 Website: https://tekmart.uk/